BRC’s policy adviser Andrew Cregan, has said that online shopping and falling cash use are the main factors in the shift. He thinks that if we move into a cashless world it could leave many people stranded because without cash it would be more difficult to leave tips or give to the homeless.
People who are more vulnerable with physical or mental health conditions, who find it difficult to operate digital devices to access services could also be severely affected.
Mr Cregan has said around a third of all costs on card is a scheme fee by card companies like Visa and Mastercard, which has been rising quickly. “Without action [from government], we will see businesses put under further pressure and it will be consumers who are forced to pay the price,” he said.
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